• China SEO

    Our China SEO (Search Engine Optimisation) is a long-term strategy from which you will get benefits permanently.
  • China PPC

    Do you want to appear quickly in front of your Chinese audience? China PPC (Pay Per Click) Advertising also called search engine marketing (SEM) will be the solution for you.
  • China SMM

    China Social Media Marketing (SMM) has become popular for most online marketing campaigns. Our China SMM enables your business to communicate in a way that is sensitive to Chinese culture.
  • China MOB

    Mobile marketing is becoming increasingly important for China’s market and has huge potential in the future. Hurry up! It is time to consider developing your mobile marketing campaign.

Chinese Customer Liaison & Support

You might find it difficult to communicate with your Chinese customers or distributors, due to the language and cultural differences. That is where our Chinese Customer Liaison and Support service comes in. Keeping a good relationship (“guanxi” in Chinese) is extremely important when you deal with Chinese customers or distributors. Also the way you communicate with them is different from in the west, because the traditional Chinese culture is face-saved culture. You might hear “mianzi”, which means face. We can help you to break language barriers and cross cultural conflicts, so we are not only your interpreter, but your cultural problem solver. By the way, we will try our best to sort out the cultural problems, as we know we are not able to sort out all cultural issues, such as political issues.

Liaison and Customer Support Service

At NiceNIC.NET, we provide liaison service and customer support service. We will help you to manage requests made by your Chinese customers or distributors via email, social media, telephone, instant message by using QQ messenger which is the most popular instant messenger in China, or direct mail. We believe that a good relationship helps you to build loyal customers.

Real Time Customer Support

As Chinese online users prefer to use instant messengers to have a real time chat with the online sellers, rather than to use email, we can offer a real time customer support service helping your business to connect with users in Chinese local time. Our team based in Mainland China will help you to do the management, including before sale and after sale real time costumer support. Our team have experience in management of real time customer support in the common industries, such as garment, food, beauty, travel etc. However, for those high level technical industries, we are happy to liaise with you to provide the high standards of customer support you require for your products and services. Why not contact us to have a chat?

Help you build audience in China!

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