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Restrictions

There can be legal restrictions to owning a local telephone number, and here at OnlyDomains we work hard to ensure our clients are made aware of any legal or security issues right from the beginning.

See the comprehensive list by country below to ensure your security, and don't hesitate to contact one of our friendly team should you require further information to assist with any legal or security issues. We are currently able to offer a local presence solution in the Netherlands, Germany, France and Norway.

Restrictions by Country

  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • El Salvador
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Pakistan
  • Panama
  • Peru
  • Poland
  • Puerto Rico
  • Romania
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Kingdom
  • United States

United Kingdom

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones and mobiles. They are not reachable from payphones.

OnlyDomains toll free numbers are reachable from abroad.

Calling a OnlyDomains toll free number from a UK mobile phone is not free of charge.

T38 is supported.

house
Local NRA

Office of Communications
(Ofcom)
Telephone: +44 20 7981 3000
Website: http://www.ofcom.org.uk

Argentina

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed phones only. They are not reachable from mobile phones or from payphones.


OnlyDomains toll free numbers are not internationally reachable and can only be used within Argentina.

Toll free capacity is limited to 30 channels per toll free number.

T38 is supported.

house
Local NRA

Comision Nacional de Comunicaciones
(CNC)
Telephone: +54 11 4347 9544
Website: http://www.cnc.gov.ar

Austria

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones only. They are not reachable from mobile phones or payphones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in Austria.

T38 is supported.

house
Local NRA

Austrian Regulatory Authority for Broadcasting and Telecommunications (RTR)
Telephone: +43 1 580 58 0
Website: http://www.rtr.at

Australia

tools
Service Restriction(s)

OnlyDomains toll free numbers are not internationally reachable and can only be used in Australia.

OnlyDomains toll free numbers are reachable from fixed telephone lines, mobiles and payphones.

Calling a toll free number from a mobile phone is not free of charge.

T38 is supported.

house
Local NRA

Australian Communications and Media Authority
Telephone: +61 2 6219 5555
Website: http://www.acma.gov.au

Bahrain

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones and payphones only. They are not reachable from mobile phones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in Bahrain.

T38 is not supported.

house
Local NRA

Telecommunications Regulatory Authority (TRA)
Telephone: +973 1752 0000
Website: http://www.tra.org.bh

Belgium

tools
Service Restriction(s)

Service issues have been reported when dialing the 078 numbers from several carriers outside Belgium. This problem will continue to be intermittent as it is outside of our direct control.

T38 is supported.

house
Local NRA

Belgian Institute for Post and Telecommunications (BIPT)
Telephone: +32 2 226 88 88
Website: http://www.bipt.be

Brazil

tools
Service Restriction(s)

Due to some interconnection issues, Porto Alegre DIDs (area code 51) may not be reachable from some PSTN/Mobile carriers inside and outside of Brazil.

Due to some interconnection issues, Salvador DIDs (area code 71) may not be reachable from some Mobile carriers inside of Brazil.

T38 is not supported.

house
Local NRA

Agencia Nacional de Telecomunicacoes (ANATEL)
Telephone: +55 61 312 2336
Website: http://www.anatel.gov.br

Bulgaria

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Communication Regulation Commission 
Telephone:
Website: http://www.crc.bg

Canada

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from Canada and from the US (mainland, Hawaii and Alaska).

OnlyDomains toll free numbers are reachable from fixed land lines, mobile and payphones in Canada. They are not reachable from payphones in the US.

Calling an OnlyDomains toll free number from outside Canada or the US is not free of charge.

T38 is supported.

house
Local NRA

Canadian Radio and TV Commission (CRTC)
Telephone: +1 819 997 0313
Website: http://www.crtc.gc.ca/

Chile

tools
Service Restriction(s)

DIDs come with 2 channels each and are limited to 2 simultaneous calls each.

T38 is supported.

house
Local NRA

Subsecretaria de Telecommunicacaiones (SUBTEL)
Telephone: +56 2 421 30 00
Website: http://www.subtel.gob.cl/

Croatia

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones and payphones. They are not reachable from mobile phones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in Croatia.

T38 is not supported.

house
Local NRA

Hrvatska agencija za telekomunikacije
Telephone: +385 1 4896 000
Website:
http://www.hakom.hr/

Cyprus

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones only. They are not reachable from mobile phones or payphones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in Cyprus.

T38 is not supported.

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Local NRA

Office of the Commissioner of Electronic Communications and Postal Regulation (OCECPR)
Telephone: +357 22693000
Website: http://www.ocecpr.org.cy

Ministry of Communications and Works
Telephone: +357 22800288
Website: http://www.mcw.gov.cy/

Czech Republic

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones and payphones. They are not reachable from mobile phones.


OnlyDomains toll free numbers are not internationally reachable and can only be used in Czech Republic.


T38 is not supported.

house
Local NRA

Czech Telecommunication Office
Telephone: +420 224 004 111
Website: http://www.ctu.cz

Denmark

tools
Service Restriction(s)

Toll free numbers are reachable from fixed line phones only. They are not reachable from mobile phones or payphones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in Denmark.

T38 is not supported.

house
Local NRA

Danish Business Authority
Telephone: +45 35 29 10 00
Website: http://www.dba.erhvervsstyrelsen.dk/

Dominican Republic

tools
Service Restriction(s)

When numbers are called from AT&T, the CLI does not display the last digit of the calling number.

T38 is not supported.

house
Local NRA

Instituto Dominicano de las Telecomunicaciones
Telephone:
Website: http://www.indotel.gob.do/

El Salvador

tools
Service Restriction(s)

T38 is supported.

house
Local NRA

Superintendencia General de Electricidad y Telecommunicaciones
Telephone: +503 257 44 38
Website: http://www.siget.gob.sv

Estonia

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Estonian Technical Surveillance Authority
Telephone: +372 667 2080
Website: http://www.tja.ee

Finland

tools
Service Restriction(s)


T38 is not supported.

house
Local NRA

Finnish communication regulatory authority (FICORA)
Telephone: +358 9 6966 500
Website: http://www.ficora.fi

Ministry of transport and Communications
Telephone: +358 9 160 02
Website: http://www.mintc.fi

France

tools
Service Restriction(s)

T38 is supported.

house
Local NRA

Autorite de regulation des Communications electroniques et des Postes
Telephone: +33 1 40 47 70 00
Website: http://www.arcep.fr/

Germany

tools
Service Restriction(s)

T38 is supported.

house
Local NRA

Federal Network for Electricity, Gas, telecommunications, Post and Railway (BnetzA)
Telephone: +49 2 28 14 0
Website: http://www.bundesnetzagentur.de

Greece

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

National Telecommunications Commission (NTC)
Telephone: +30 210 615 1000
Website: http://www.eett.gr

Hong Kong

tools
Service Restriction(s)

Compatibility issues have been reported for international fax transmissions.

house
Local NRA

Office of the Communications Authority (OFCA)
Tel: +852 2961 6333
Website: http://www.ofca.gov.hk/

Hungary

tools
Service Restriction(s)

Temporary reachability issues have been reported when calling from T-Mobile.

T38 is not supported.

house
Local NRA

National Media and Infocommunications Authority, Hungary
Telephone: +36 1 375 7777, +36 1 457 7100. Voxbone direct line for NP inquiries in Hungary: +36 1 701 0000
Website: http://www.nmhh.hu

Ireland

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones and payphones. They are not reachable from mobile phones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in Ireland.

T38 is not supported.

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Local NRA

Commission for Communications Regulation (ComReg)
Telephone: +353 1 804 9600
Website: http://www.comreg.ie

Israel

tools
Service Restriction(s)

Reachability issues have been reported when dialing the numbers from Paltel and Jawwal (Palestinian Telco's).

OnlyDomains toll free numbers are reachable from fixed line phones, mobiles and payphones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in Israel.

Calling a OnlyDomains toll free number from a mobile phone is not free of charge.


T38 is not supported.

house
Local NRA

Ministry of Communications (MIC)
Telephone:
Website: http://www.moc.gov.il

Italy

tools
Service Restriction(s)

199 numbers are reachable from Italy only.

T38 is supported.

house
Local NRA

L'Autorita per le Garanzie nelle Communicazioni (AGCOM)
Telephone: +39 06 696 441
Website: http://www.agcom.it

Japan

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones only. They are not reachable from mobile phones or payphones.

OnlyDomains toll free numbers are not internationally reachable and can only be used within Japan.

T38 is supported.

house
Local NRA

The Ministry of Internal Affairs and Communications
Telephone:
Website: http://www.soumu.go.jp

Latvia

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Public Utilities Commission or PUC (Sabiedrisko Pakalpojumo Regulesanas Komisija
Telephone:
Website: http://www.sprk.gov.lv/

Electronic Communications Office
Telephone: +371 733 30 34
Website: http://www.esd.lv/

Lithuania

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Communications Regulatory Authority of the Republic of Lithuania (RRT)
Telephone: +370 5 210 56 33
Website: http://www.rrt.lt

Malta

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Malta Communications Authority (MCA)
Telephone: +356 21 336 840
Website:http://www.mca.org.mt/

Mexico

tools
Service Restriction(s)

Reachability issues have been reported when dialing from outside Mexico.

T38 is supported.

house
Local NRA

Comision Federal de Telecomunicaciones (CFT)
Telephone: +52 5 261 4000
Website:http://www.cft.gob.mx/

Netherlands

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones only. They are not reachable from mobile phones or from payphones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in the Netherlands.

T38 is not supported.

house
Local NRA

Authority for Consumers & Markets (ACM)
Telephone: +31 70 7222 000
Website: https://www.acm.nl/

New Zealand

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones only. They are not reachable from mobile phones or from payphones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in New Zealand.

T38 is not supported.

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Local NRA

Commerce Commission
Telephone: +64 4 924 3600
Website: http://www.comcom.govt.nz

Norway

tools
Service Restriction(s)

T38 is supported.

house
Local NRA

Norwegian Post and Telecommunications Authority
Telephone: +47 22 82 46 00
Website: http://www.npt.no/

Pakistan

tools
Service Restriction(s)

DTMF not supported.

DIDs come with 2 channels each and are limited to 2 simultaneous calls each.

T38 is not supported.

house
Local NRA

Pakistan Telecommunications Authority
Telephone: +92 51 2878125
Website: http://www.pta.gov.pk/

Panama

tools
Service Restriction(s)

Reachability issues have been reported when dialing from outside Panama.

OnlyDomains toll free numbers are reachable from fixed line phones only. They are not reachable from mobile phones or from payphones.

T38 is not supported.

house
Local NRA

Autoridad Nacional de los Servicios Publicos
Telephone: +507 278-4500
Website: http://www.asep.gob.pa/

Peru

tools
Service Restriction(s)

No CLI guaranteed.

T38 is not supported.

house
Local NRA

Organismo Supervisor de Inversion Privada en Telecomunicaciones (OSPITEL)
Telephone: +51 1 421 4152
Website: http://www.osiptel.gob.pe/

Poland

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Office of Electronic Communications
Telephone: +48 22 53 49 156
Website: http://www.en.uke.gov.pl

Puerto Rico

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Junta Reglamentadora de Telecomunicaciones
Tel: +1 787 756 0804
Website: http://www.jrtpr.gobierno.pr

Romania

tools
Service Restriction(s)

031 Numbers not reachable from UPC, RDS and Digimobile.

021 Numbers are not reachable from Mobile networks.

T38 is not supported.

house
Local NRA

National Regulatory Authority for Communications
Telephone: +40 021 30 75
Website:http://www.ancom.org.ro/

Singapore

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Info-Communications Development Authority (IDA)
Telephone: +65 211 0888
Website: http://www.ida.gov.sg/

Slovakia

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones and payphones. They are not reachable from mobile phones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in Slovakia.

T38 is not supported.

house
Local NRA

Telecommunication Office of the Slovak Republic
Telephone: +421 2 57 881 111
Website: http://www.teleoff.gov.sk/

Slovenia

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Agencija za posto in elektronske komunikacije Republike Slovenije
Telephone: +386 1 583 63 00
Website: http://www.apek.si/

South Africa

tools
Service Restriction(s)


Reachability issues have been reported when dialing the numbers from outside South Africa.

house
Local NRA

Independent Communications Authority of South Africa
Telephone: + 27 (11) 566 3000/3001
Website: http://www.icasa.org.za

Spain

tools
Service Restriction(s)

901 and 902 national numbers are not reachable from mobiles.

902 national numbers are not internationally reachable and can only be used in Spain.

T38 is not supported.

house
Local NRA

Comision del Mercado de las Telecomunicaciones (CMT)
Telephone: +34 93 603 61 65
Website: http://www.cmt.es

Sweden

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from fixed line phones only. They are not reachable from mobiles or from payphones.

OnlyDomains toll free numbers are not internationally reachable and can only be used in Sweden.

T38 is not supported.

house
Local NRA

National Posts & Telecommunications Agency (PTS)
Telephone: +46 8 678 5500
Website: http://www.pts.se

Switzerland

tools
Service Restriction(s)

T38 is not supported.

house
Local NRA

Federal Office for Communications (BAKOM-OFCOM)
Telephone: +41 32 327 55 11
Website: http://www.admin.ch/bakom

Turkey

tools
Service Restriction(s)

DIDs come with 2 channels each and are limited to 2 simultaneous calls each.

T38 is not supported.

house
Local NRA

BTK
Telephone: +903122947200
Website: http://eng.btk.gov.tr/

United States

tools
Service Restriction(s)

OnlyDomains toll free numbers are reachable from the US (mainland, Alaska and Hawaii) only.

Calling a US toll free number from outside the US or Canada is not free of charge.

T38 is not supported.

house
Local NRA

Federal Communications Commission (FCC)
Telephone: +1 888 225 5322
Website: http://www.fcc.gov/

Important Notice

This information has been provided for the purpose of addressing some potential legal and service restrictions issues that are directly related to services provided by OnlyDomains. It also contains details of each National Regulatory Authority (NRA) for which OnlyDomains provides a global phone number within the respective country or region.

  • Triggering Call Back Services
  • Accepting Reverse Charge calls
  • Providing access to any emergency service calls

You are required to abide by these recommended guidelines.

warning

Warning

OnlyDomains re-direction service must not be used to divert calls to any emergency service number. OnlyDomains also makes no guarantees that emergency services numbers will be accessible through our telecommunications network.

In general, trigged Call Back services will not work with the OnlyDomains system. In the event that you implement such a system using OnlyDomains' system infrastructure, we cannot ensure that such as a system will continue to work or operate reliably, and we cannot offer any Technical Support for this type of service.

Disclaimer

OnlyDomains makes no guarantees that the information provided on this page is complete, accurate or update to date. The information on this page may be updated from time to time.
The information on this page is intended to provide customers with information in relation to the regulatory framework provided by each respective National Regulatory authority. This information also has no legal standing and it is not intended as a substitute for any legal advice.
You are solely responsible for the operation of your global telephone number(s), and for complying with any applicable legal and regulatory provisions. You should be aware that you may also be responsible for applying and obtaining licenses in respective geographic jurisdictions. OnlyDomains highly recommend that you seek independent legal advice in relation to the regulatory obligations and restrictions before using any of our services.
OnlyDomains also recommend that you regularly visit this page as information will be updated frequently.

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